[Bespin Global] IAM Role Creation Manual for AWS Support

Modified on Tue, Oct 11, 2022 at 10:35 AM

Hello,

This is Bespin Global Cloud Technical Support Team.

 

Here is how to create an IAM Role to support AWS Case Open.

 

The process is to create a Role for health checks and case handling for customer support, and to allow that role to the Bespin Global Account.

 

The permissions of a role created through CloudFormation are shown below, and there is nothing that can affect the service.

- ReadOnlyAccess (Read Only Access for all)

- SupportUsers (Permission to write on Support Center)

 

You can find the AWS Case open Precautions and how to request cloud technical support at the link below.

 

→ AWS Case open Precautions

-> How to request Bespin Global Cloud Technical Support 


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Template URL : 

https://bespin-support.s3.ap-northeast-2.amazonaws.com/support-iam/bespin-support-role-new65.json

 

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